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X MART will be closed on Monday, May 27th, 2024 in observation of Memorial Day. To avoid potential wait times, please consider using our online tools or calling in before the holiday weekend to book your trips. | Need help fast? CHAT with us online! | No more waiting on hold! Try our CALL BACK feature today!Montachusett Regional Transit Authority .search-toggleMenu About Brokerage Brokerage Service Area Member Services Member News Vendors Become A Transportation Provider Contracted Transportation Providers Additional Resources & FAQs Application FAQs Contracting FAQs Contracted FAQs Additional Resources MassHealth Careers Contact .search-toggle About Brokerage Show sub menu Brokerage Service Area Member Services Show sub menu Member News Vendors Show sub menu Become A Transportation Provider Contracted Transportation Providers Additional Resources & FAQs Show sub menu Application FAQs Contracting FAQs Contracted FAQs Additional Resources MassHealth Careers Contact Home Download the Rider App! Point your smart phone’s camera at the QR code to find the QRyde Rider app in the App Store or Google Play Store to book your transportation online. SCAN HERE To serve people by getting them where they need to go to lead their lives.” Members Members can easily access trip information and book trips online. To access the portal, click on the ‘Schedule a Ride’ button below. If you need additional guidance or information, click on ‘More Information’. Book Trip Review Trips Cancel Trip More Information Schedule a Ride Facilities Facilities can easily book trips online for members. To access the portal, click on the ‘Schedule a Ride’ button below. If you need additional guidance or information, click on ‘More Information’. Book Trip Review Trips Cancel Trip More Information Schedule a Ride Vendors Transportation Providers can easily accept, cancel, and review trips online. To access the portal, click on the ‘Access Portal’ button below. If you need additional guidance or information, click on ‘More Information’. Accept Trips Review Trips Cancel Trip More Information Access Portal No more waiting on hold! Try our CALL BACK feature. Simply enter your name and phone number and we’ll call you back when it’s your turn. It’s a hassle-free option that lets you take care of your business while we take care of you. CLICK HERE to request a CALL BACK KNOW BEFORE YOU GO! You can download aKnow Before You Go ” fact sheet on what to expect from your transportation experience. Chat with us online! Click the chat icon on the bottom right of the web page to connect with a knowledgeable agent in real-time to schedule your ride, submit feedback, or receive technical assistance. CLICK HERE to CHAT with us! Your Input is Our Steering Wheel Towards Excellence Your perspective is invaluable to us at the Montachusett Regional Transit Authority (MART). Your experiences and feedback are the cornerstone of our commitment to excellence in service. Help us enhance your journey with MART and our Transportation Partners by sharing your thoughts. How to Participate: Scan & Share: Simply use your smartphone to scan the QR code provided and step into our quick survey. Click & Contribute : No scanner? No worries. CLICK HERE or enter http://tinyurl.com/HSTRIDES intoseamless and hassle-free. Try Online Callbacks today! 15 Oct Elevate Your Experience with Our Live Chat Support! Say goodbye to wait times and hello to instant communications with our online chat feature. Seamlessly connecting you to our dedicated member services team, this tool is designed to make your interactions effortless. Have questions? Seeking support? Experience real-time assistance like never before. Get started today by simply clicking on the chat icon located on our website. Your convenience is our priority – begin chatting now! 27 May Memorial Day 2024 MART will be closed on MONDAY, May 27th, 2024 in observation of Memorial Day. We will resume normal business hours on TUESDAY, May 28th, 2024 . To avoid potential wait times on May 28th, please consider using our online tools or calling in before the holiday weekend to book your trips. View All News Sitemap Home About Brokerage Member Services Member Support For Vendors Brokerage Division Contact Information Address 100 Main Street, Fitchburg, MA 01420 Phone 978-353-0333 Fax 978-343-0339 Toll-Free(State) 800-854-9928 866-834-9991 866-834-9992 TTY / TDD 1-800-789-0577 Office Hours Monday - Friday 7:00 AM to 7:00 PM © Copyright 2024 Montachusett Regional Transit Authority. All Rights Reserved..powered-by-wordpress Up ↑ Point your smart phone’s camera at the QR code to find the QRyde Rider app in the App Store or Google Play Store to book your transportation online. SCAN...